Consumer Protection Act is one of the main laws that provide protection to consumers in India. The Act was introduced in the year 1986 and then amended in the year 2002 through the Consumer Protection Amendment Act, 2002. In this article, we look at the protection afforded to the consumers through the Act. protect against the marketing of goods which are hazardous to life and property.

inform about the quality, quantity, potency, purity, standard and price of goods to protect the consumer against unfair trade practices.

Assure, wherever possible, access to an authority of goods at competitive prices.

Hear and to assure that consumers interests will receive due consideration at appropriate forums.

Seek redressal against unfair trade practices or unscrupulous exploitation of consumers.

Consumer education.

According to the Consumer Protection Act, a consumer is anyone who purchases goods or services for money (NOT for resale). A consumer is also someone who consumes products and services with the consent of the person who paid for them. The Act includes all goods and services, including those provided by the private and public sectors of banking, e-commerce, telecom, insurance, electricity, and transportation.